Your Guide: UAE Unemployment Insurance Scheme

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You can NOW subscribe to the Unemployment Insurance Scheme (MANDATORY SUBSCRIPTION) if you’re an employee in the federal government or the private sector which is available to both UAE citizens and expatriates. Federal Decree-Law No. 13 of 2022 concerning the…

by | Jul 5, 2023 | 30 comments

You can NOW subscribe to the Unemployment Insurance Scheme (MANDATORY SUBSCRIPTION) if you’re an employee in the federal government or the private sector which is available to both UAE citizens and expatriates.

Federal Decree-Law No. 13 of 2022 concerning the Involuntary Loss of Employment (ILOE):
A form of insurance that provides financial support for a limited period of time in the event of unemployment in exchange for a portion of the worker’s/employee’s contributions in accordance with this Decree-Law and pursuant to the decisions of the UAE Cabinet in this regard.

As per the Ministerial Resolution No. 604 of 2022 regarding the Involuntary Loss of Employment (ILOE), the eligible employees have a grace period of 6 months (till 30 June 2023) to subscribe to the ILOE. Also please note that if the insured/worker was employed at a date later than Jan 01st, 2023, he will have a grace period of 4 months to subscribe, starting from the day he landed in the UAE or Visa Change Status. Failure to subscribe to the scheme by the deadline of June 30, 2023, will result in a fine of AED400

What is the UAE Unemployment Insurance Scheme?

The UAE Unemployment Insurance scheme is a type of insurance/social security that offers financial assistance to Emiratis and residents working in the government and private sectors who lose their jobs due to termination by their employers.

The financial assistance will be provided in exchange for the worker paying a monthly insurance payment during his job.

Who are Eligible to Subscribe to the new Unemployment Insurance scheme?

Emiratis and Residents working in the federal government and private sectors.

What are the benefits that the Unemployment Insurance scheme offers and the Compensation Calculation?

What are the exempted categories?

  • Investors (owners of companies they work at)
  • domestic workers
  • Temporary-contract workers
  • Juveniles under the age of 18
  • Retirees who are entitled to a pension and joined a new job

SOURCE: Ministry of Human Resources & Emiratization (MoHRE)

What is the Subscription Cost?

  1. Employees with a basic salary of AED 16,000 or less will need to pay a monthly insurance premium of AED 5, i.e. AED 60 annually. The compensation for this category must not exceed a monthly amount of AED 10,000.
  2. Those with a basic salary exceeding AED 16,000 will need to pay AED 10 per month, i.e. AED 120 annually. The compensation for this category must not exceed AED 20,000 monthly.

An employee may pay the premium monthly, quarterly, half-yearly, or annually. Additional benefits may be subscribed to by the insured employee in coordination with the insurance company.

What are the Channels for subscribing and who are eligible for the insurance?

The value of the insurance policy is subject to VAT.

The scheme can be accessed via the Insurance Pool website and app (Dubai Insurance Company) and any other channel announced by MoHRE. 

SOURCE: Ministry of Human Resources & Emiratization (MoHRE)

You can subscribe to the Unemployment Insurance Scheme through 7 channels by paying a nominal amount and following easy steps. For more inquiries, call 600599555, visit http://iloe.ae, or download the ‘iloe’ smart app.

SOURCE: Ministry of Human Resources & Emiratization (MoHRE)

From 1 January 2023, federal employees and private sector employees must subscribe to the scheme.

What are the steps to subscribe to the new Unemployment Insurance Scheme?

HERE’S A STEP-BY-STEP GUIDE ON HOW TO SUBSCRIBE VIA INSURANCE POOL WEBSITE – www.iloe.ae:

FOR PRIVATE SECTOR EMPLOYEES:

  1. Visit www.iloe.ae
  2. Find the red button “Subscribe Here”, and click it.
  3. You will be redirected to the ILOE application portal. Select whether you are a private or federal government employee under the ‘Individual’ category.
  4. Sign in using your Emirates ID or UID number (Unified Identification Number), enter your mobile number, and tap on the ‘Request OTP’ button.
  5. Enter the OTP you receive, after which you will be redirected to your ILOE dashboard.
  6. The dashboard will show you whether you fall under Category A or Category B, under the scheme.
  7. You will see the summary of your details, which you need to review. Then tick the box which says “I confirm my personal details are correct”.
  8. Next, you can choose your ILOE plan – you will have the option to subscribe for one or two years. If you subscribe to the scheme for one year, you will also have the option of paying the premium monthly, quarterly, semi-annually, or annually.
  9. After you’ve created the plan, you’ll see the inception date, expiry date, insurance costs, and how much you’ll have to pay per month, quarterly, or annually.
  10. After reviewing, tick the “terms and conditions” box once you have selected your preferred option.
  11. Click on ‘Pay now’.
  12. The insurance certificate will be emailed to you once you enter your email address (optional).
  13. You will then be transferred to the online payment channel, where you will need to enter your credit card information.
  14. Following that, an OTP will be delivered to the phone number associated with your card. Enter the OTP for the payment to be processed.
  15. You will receive an insurance certificate through email once you have received payment confirmation. You may also log in to your ILOE dashboard and get a pdf version of your insurance certificate.

FOR NON-REGISTERED IN MOHRE (FREE ZONE) EMPLOYEES:

  1. Visit the ILOE portal (https://www.iloe.ae/) and click Subscribe Here button
  2. Under the ‘Individual’ tab section, select ‘Non-Registered in MoHRE’.
  3. Enter your Emirates ID and registered mobile number. Click on “Request OTP”.
  4. Enter the OTP received and click submit.
  5. Enter your details – worker name, gender, date of birth, company name, passport number, basic salary, and nationality. The ‘category’ section will be automatically generated once you enter your salary.
  6. Before submitting your details, attach a scanned copy of your Emirates ID, Work Visa, or Residency Visa.
  7. Once you have submitted your details, your policy will be generated – either one year or two years.
  8. Choose your policy coverage – you will have the option to subscribe for one or two years. If you subscribe to the scheme for one year, you will also have the option of paying the premium monthly, quarterly, semi-annually, or annually.
  9. You can also buy an insurance policy for two years, which amounts to AED126.
  10. Proceed for payment
  11. You will receive an insurance certificate through email once you have received payment confirmation. You may also log in to your ILOE dashboard and get a pdf version of your insurance certificate.

IMPORTANT NOTES:

  •  If you are an employee in the private sector and have a work permit issued by the Ministry of Human Resources and Emiratization; And when you enter your data, if you do not find your information; please submit a technical support ticket on MoHRE website or Mobile App or Contact the MoHRE call center
  • If you are an employee in the federal government sector; And when you enter your data, you do not find your information; Please contact the Human Resources Department in the entity where you work.

How to file a compensation claim?

An unemployment claim must be submitted within 30 days of the date of unemployment. After receiving the claim, the insurance company has two weeks to transfer the compensation to the insured.

Insurance providers must process insurance claims following the insurance policy terms and conditions and the UAE’s Central Bank’s legislation.

Upon losing his or her job, a compensation payment will be made for three months or until a new job is found, whichever comes first.

Any breach of insurance policy terms and conditions by insurance companies will be reported to MoHRE.

Compensation Suspension: 

The insured employee will lose his/her eligibility for compensation if any of the following situations occur:

SOURCE: MOHRE – Ministry of Human Resources & Emiratization

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30 Comments

  1. MOHAMMAD KHUSHTAR ALAM

    I want my iloe certificate

    Reply
    • Bizzmosis

      Dear Mohammad,

      Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

      We look forward to being of help!

      Best Regards.
      Bizzmosis Team

      Reply
      • Arvind Kumar Gond

        I wanna download my Dubai iloe I’d

        Reply
        • Bizzmosis

          Dear Arvind,

          Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

          We look forward to being of help!

          Best Regards.
          Bizzmosis Team

          Reply
        • Abdalla mohammed toure

          I want to download my iloe certificate

          Reply
          • Bizzmosis

            Dear Abdalla,

            Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

            We look forward to being of help!

            Best Regards.
            Bizzmosis Team

    • Sarath Raveendran

      Kindly request my insurance certificate

      Reply
      • Bizzmosis

        Dear Sarath,

        Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

        We look forward to being of help!

        Best Regards.
        Bizzmosis Team

        Reply
      • Zarbat khan

        Please send me my iloe insurance certificate

        Reply
        • Bizzmosis

          Dear Zarbat,

          Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

          We look forward to being of help!

          Best Regards.
          Bizzmosis Team

          Reply
  2. Iftikharhussain

    Hello
    Dear sir/madam
    Plz check my profile some issues I want unemployment insurance but not accept I will try many many times online any options
    But not forwarding more no dedecation money from my account
    My id number 784198885308092

    Reply
    • Bizzmosis

      Dear Iftikhar,

      Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

      We look forward to being of help!

      Best Regards.
      Bizzmosis Team

      Reply
      • Evaristus Vaz

        Salaam walekuum…I reside in Dubai presently. But I had done my I Unemployment Insurance Scheme from Sharjah. I also got my Certificate. Which is valid for 1 yr. But it’s not showing in the system. Can I get a PDF or email some confirmation about it. My contact number is 05016237350 registered number. Please help me.

        Reply
        • Bizzmosis

          Dear Evaristus,

          Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

          We look forward to being of help!

          Best Regards.
          Bizzmosis Team

          Reply
      • Evaristus Vaz

        I am sorry I forget to forward my Emirates I’d number which is 784-1982-2121970-6. And me email I’d is evuanu7@gmail.com. I have done my Unemployment Insurance Scheme already. But it’s not showing in the system. I am afraid because I don’t want to pay the fine. I need a PDF or some confirmation about it please help me.

        Reply
        • Bizzmosis

          Dear Evaristus,

          Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

          We look forward to being of help!

          Best Regards.
          Bizzmosis Team

          Reply
  3. Mohammad Afzal

    Dear

    Sir/madam

    I have done my unemployment insurance my Emirates I’d 784-1995-2581370-7 but in certificate showing wrong in certificate Emirates I’d number 784199524813707 how we currect I’d number please help me

    Reply
    • Bizzmosis

      Dear Mohammad,

      Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

      We look forward to being of help!

      Best Regards.
      Bizzmosis Team

      Reply
  4. Zeeshan

    Good morning
    I lost my unemployment insurance certificate please help me to find this .or sent me through the email or my number. Zeeshan81819@gmail.com
    00971521863963

    Reply
    • Bizzmosis

      Dear Zeeshan,

      Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

      We look forward to being of help!

      Best Regards.
      Bizzmosis Team

      Reply
  5. Melnie

    Hi I did not save my certificate of ILOE, how can I get it,please reply

    Reply
    • Bizzmosis

      Dear Melnie,

      Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

      We look forward to being of help!

      Best Regards.
      Bizzmosis Team

      Reply
      • Mustakim

        Hii i did not save my certificate of ILOE how can I get it,or help me to send it through my email mustakimjavedshaikh@gmail.com

        Reply
        • Bizzmosis

          Dear Mustakim,

          Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

          We look forward to being of help!

          Best Regards.
          Bizzmosis Team

          Reply
      • Shair ali

        Plz help mei forget my certificate and now i cant find my certificateplz

        Reply
        • Bizzmosis

          Dear Shair,

          Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

          We look forward to being of help!

          Best Regards.
          Bizzmosis Team

          Reply
  6. satishkumarAllala

    Hii i did not save my certificate of ILOE how can I get it,or help me to send it through my email

    Reply
    • Bizzmosis

      Dear Satish,

      Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

      We look forward to being of help!

      Best Regards.
      Bizzmosis Team

      Reply
  7. Dilbazkhan

    I want dubai new 6 month insurance link I pay online mony

    Reply
    • Bizzmosis

      Dear Dilbaz,

      Thank you for your comment. Please expect to receive an email from one of our talented team members to assist you further with your enquiry.

      We look forward to being of help!

      Best Regards.
      Bizzmosis Team

      Reply

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